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Conditions and Terms

CONDITIONS & TERMS

PRICE POLICY
PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.

NEW CUSTOMERS
New customers wishing to establish an open account can do so by furnishing current information about your company, your bank account number and three trade references with ADDRESS, PHONE NUMBER AND FAX NUMBER.

CREDIT POLICY
As it can take up to four weeks, or more, to process credit applications, upon receipt of a 50% deposit the order will be processed immediately.  If credit referneces are received, and approved, before shipping the order, the complete order will be shipped open account, otherwise the customer will be notified of balance due.  The customer has these options: 1. Request the shipment be shipped Balance Due C.O.D., or 2. Send check for the Balance Due.  On receipt of the check the shipment will be released.

TERMS
INVOICE WILL BECOME PAST DUE 30 DAYS FROM THE DATE OF THE INVOICE.
ALL SHIPMENTS ARE F.O.B. OAKLAND, CALIFORNIA.

MISCELLANEOUS
1.  MINIMUM ORDER IS $100.00.
2. Any orders shipped to a customer's customer will be subject to a drop shipment charge of  $10.00.
3. If a change in holder or holder drop is required from the standard holder and holder called for on the price list, there will be a set-up charge of $7.00 for the first shade. No additional charge for like shades of the same design, style and color.
4. Your account will automatically be charged $15.00 if your check is returned marked "INSUFFICIENT FUNDS", or any other reason.

BACK ORDER
All orders are subject to the availability of stock on hand at the time of the shipment. When items are not available for shipment, they will be back ordered automatically.  This is done so as not to hold up your order unnecessarily.  We do not cancel back orders.  Items which are back ordered will be noted on your invoice.  If you wish to cancel a back order, please call 1-800-23-SHADE upon receipt of your invoice.

CLAIMS
In case of damage, report to the transportation company at once, and hold package and contents in the condition in which they were received, until inspection has been made.   DO NOT RETURN SHIPMENT TO US.   We will do everything possible to assist you in your claim against the carrier, but we cannot be held responsible for loss or damage after we are in possession of the carrier's receipt.

ADD-ONS
Add-on shades, ordered after 7 days from the date of the original order, will be processed as a new order.
Foss Lampshade Studios, Inc., P.O. Box 1795, San Leandro, CA 94577-0179
Telephone: (510)534-4133 • Toll-free: (800)237-4233 • Fax: (510)534-7135